Practical support for residential and commercial systems
Chillwell provides heat-pump repairs, servicing and air-conditioning maintenance for homes and businesses across Christchurch and Canterbury.
If your heat pump is not heating or cooling properly, leaking water, making unusual noises or displaying a fault code, we can investigate and explain the recommended work. With 25 years of refrigeration and air-conditioning experience, we also help plan maintenance and replacement systems.
Call 03 338 6869 or book a heat-pump service. Please provide the make, model, location and any displayed fault code.
Heat pump showing a flashing light? Read our guide to a heat pump with a flashing green light, including safe checks and what to note before booking a repair.
Our team can help select a heat-pump or air-conditioning system to suit your home or business. We supply, install and service a range of systems, considering room use, heating and cooling needs, access and budget.
Contact Chillwell for heat-pump installation, maintenance or repairs across Christchurch and Canterbury. Send the make, model and symptoms so we can confirm how we can help.
Call 03 338 6869 or request a service. For water-heating applications, ask about hot-water heat pumps or see our swimming-pool heat-pump services.
Planned heat-pump maintenance helps identify developing faults and keeps filters, coils and drainage systems receiving appropriate attention.
We recommend a service schedule based on your equipment, usage and environment. Findings and any recommended repairs are explained so you can decide how to proceed.
Heat-pump servicing may include inspection and cleaning of filters and accessible coils, condensate drainage checks, airflow and temperature checks, and inspection of controls and visible components.
The scope depends on the system and its condition. Refrigerant leaks, replacement parts and other repairs are assessed and discussed separately rather than assumed to be included in a routine service.
We diagnose heat pumps that are not heating or cooling, have weak airflow, leak water, make unusual noises or show fault codes.
A flashing green light does not mean the same thing on every heat pump. Check the instructions for your make and model, and note which light is flashing and its pattern. If the flashing continues or the unit is not heating or cooling normally, contact Chillwell with the model number, any error code and a short video of the lights so we can help assess the next step.
Our technician investigates the cause and explains the repair options. Parts availability, equipment condition and access affect the scope and timing. Send your model and fault details or call 03 338 6869 to arrange an inspection.
We pride ourselves on our environmentally friendly and cost-efficient solutions for your air-conditioning needs, and on meeting design performance standards. At Chillwell, we provide commercial and industrial air-conditioning solutions across a diverse range of industries. The core of our business is retail outlets, shopping centres, hotels, nursing homes, and petrol stations.
Behind the systems that we design and install is our commitment to ongoing air-conditioning service and project management. Our comprehensive support package includes:
We can provide your business with comprehensive maintenance or preventative maintenance support packages tailored to your specific requirements. Our services are always reliable, professional, and flexible. To find out more, please contact us.
The range of heat pump equipment available through Chillwell includes:
We understand and comply with essential services in the following areas: