Commercial Ice Machine Repairs & Servicing Christchurch

Keep your business supplied with ice

Chillwell repairs and services commercial ice machines across Christchurch and Canterbury. If your machine has stopped making ice, production has slowed or it is leaking, talk to our team about arranging an inspection.

With 25 years of refrigeration and air-conditioning experience, we help businesses investigate faults and plan practical maintenance.

Call 03 338 6869 or request an ice-machine service.

Commercial ice-machine fault finding and repairs

We work with hospitality and commercial customers, including cafés, restaurants, bars and workplaces. Common reasons to book a technician include:

• No ice production or less ice than usual.
• Ice that is unusually small, misshapen or slow to release.
• Water leaks, unusual noises or repeated fault codes.
• Cooling, water-supply, drainage or control problems.

We assess the machine and explain the recommended work. Repair options depend on the fault, the condition of the equipment and parts availability. Send us the make, model, a photo of the data plate and any displayed fault code when you enquire.

Servicing and planned maintenance

Regular attention to the condenser, water system, filters and ice-making components can help identify developing problems. We can discuss a maintenance schedule suited to your equipment, its use and the operating environment, with cleaning and servicing carried out according to the manufacturer’s requirements.

For sites with multiple machines, see our commercial refrigeration maintenance service for planned servicing across your equipment.

Routine servicing does not replace your business’s food-safety cleaning procedures. If ice looks or smells unusual, stop using it and arrange appropriate checks before returning the machine to service.

Questions about ice-machine servicing

Do you repair household countertop ice makers?

This service is focused on commercial equipment. Please send us your machine details first so we can confirm whether we can help.

How much will a repair cost?

The cost depends on the diagnosis, parts, access and location. Contact us with the symptoms and site details so we can explain the initial attendance charges and discuss repair options.

Where do you work?

We are based in Christchurch and service businesses across Canterbury. Booking times and travel charges depend on your location and our availability.

Book an ice-machine service

Call Chillwell on 03 338 6869 or send an enquiry with your location, machine details and symptoms.

We also provide commercial refrigeration repairs, coolroom and freezer services and water and glycol chiller services.